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VERSION:2.0
PRODID:-//Session Board//Session Board//EN
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UID:136200-20260324T143000Z@pizzaexpo.pizzatoday.com
DTSTAMP:20260616T140204Z
DTSTART:20260324T143000Z
DTEND:20260324T153000Z
SUMMARY:S16 How to Handle Negative Reviews
DESCRIPTION: The dreaded has happened: you received a negative review on a popular social site. That’s okay — it’s not the end of the world. In fact\, you can turn criticism into opportunity! Join Nicole Bean in this educational session where you'll learn effective strategies to respond to feedback\, rebuild customer trust and protect your pizzeria's reputation. Don't let bad reviews get the last word —take control of the narrative! 
LOCATION:W216
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